Legal Information

Business Details

  • Business Name: Friendly Competition
  • ABN: XX XXX XXX XXX
  • Business Address: Brisbane, Queensland, Australia
  • Email: hello@friendlycompetition.com.au

Professional Indemnity Insurance

We maintain professional indemnity insurance appropriate to our business activities.

Not Legal Advice

The information and services provided by Friendly Competition are for general guidance purposes only and do not constitute legal advice. While we provide templates, guidance, and best practices regarding trade promotion compliance:

  • We are not a law firm and our team members are not practising lawyers
  • Our guidance is based on experience and industry best practices, not legal representation
  • Clients are responsible for ensuring their campaigns comply with all applicable laws
  • We recommend consulting with qualified legal counsel for specific legal questions

Permit and Compliance Responsibility

Trade promotions in Australia are subject to various state and territory regulations:

  • Different states have different permit requirements and thresholds
  • We provide guidance on what permits may be required based on your campaign
  • Final responsibility for obtaining permits rests with the client
  • We can assist with permit application processes but cannot guarantee approvals
  • Clients must ensure compliance with all relevant laws including Australian Consumer Law

No Guarantees on Results

While we strive to create effective campaigns:

  • We do not guarantee specific outcomes, sales increases, or ROI
  • Campaign performance depends on many factors outside our control
  • Past performance examples are not indicative of future results
  • Client testimonials reflect individual experiences and may not be typical

Limitation of Service Scope

Our services focus on campaign creation and setup. Unless specifically agreed:

  • Prize sourcing and fulfilment are the client's responsibility
  • Ongoing campaign management beyond initial setup is not included
  • Legal representation in disputes is not provided
  • Tax advice is not provided (consult your accountant)

Client Obligations

Clients engaging our services agree to:

  • Provide accurate and complete information
  • Review and approve all materials before launch
  • Comply with all applicable laws and regulations
  • Act in good faith and honour prize commitments
  • Maintain appropriate insurance for their campaigns

Dispute Resolution

In the event of a dispute:

  • We encourage good faith negotiations to resolve issues
  • Disputes will be governed by the laws of Queensland, Australia
  • Legal proceedings must be brought in Queensland courts

Australian Consumer Law Rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

  • Services provided with acceptable care and skill
  • Services fit for the purpose we describe
  • Services delivered within a reasonable time

If we fail to meet these guarantees, you may be entitled to a remedy. Nothing in our terms and conditions excludes or limits these rights.

Accessibility Commitment

We are committed to making our website accessible to people with disabilities. If you experience any difficulty accessing our content, please contact us and we will work to improve your access.

Website Disclaimer

  • Information on this website is general in nature and may not apply to your specific circumstances
  • We make reasonable efforts to ensure accuracy but do not guarantee completeness or currency
  • External links are provided for convenience and we are not responsible for third-party content
  • Website content may be updated without notice

Questions

If you have questions about our legal policies or business practices, please contact us:

  • Email: hello@friendlycompetition.com.au
  • Address: Brisbane, Queensland, Australia