Privacy Policy

1. Introduction

Friendly Competition ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name and business name
• Contact details (email address, phone number)
• Campaign preferences and marketing objectives
• Information you provide in forms or correspondence
• Technical data (IP address, browser type, device information)
• Website usage data via cookies and analytics

3. How We Collect Information

We collect personal information directly from you when you:

• Fill out our contact or enquiry forms
• Subscribe to our newsletters or updates
• Engage our services
• Contact us via email, phone, or other means
• Use our website (through cookies and similar technologies)

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested services
• Deliver and manage trade promotion campaigns
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

5. Disclosure of Information

We may share your personal information with:

• Service providers who assist in delivering our services (e.g., hosting providers, email services)
• Professional advisers (lawyers, accountants, auditors)
• Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we will securely delete or anonymise it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: privacy@friendlycompetition.com.au
• Address: Brisbane, Queensland, Australia